1-502-836-1422
[email protected]
Louisville, Kentucky USA
Microsoft Outage
M365 Email Disconnected From iOS Mail App
Microsoft Response 3/4/25
Update – We are continuing to work on a fix for this issue.
Mar 04, 2025 – 20:44 UTC
Mar 04, 2025 – 20:44 UTC
Identified – Microsoft is continuing to investigate this issue and work towards a solution. We have included links to articles on how to Remove and Add accounts to the Mail app in iOS and macOS as valid work arounds.
Remove Account for iOS – https://support.apple.com/guide/iphone/add-and-remove-email-accounts-iph44d1ae58a/18.0/ios/18.0
Mar 03, 2025 – 19:00 UTC
Investigating – We are aware of an issue that is causing customer’s M365 email accounts to be disconnected from their iOS Mail applications. There is currently a workaround of removing and then re-adding the email account to the Mail Application.
Mar 03, 2025 – 15:01 UTC
Mar 03, 2025 – 15:01 UTC
Lee Ann’s Response:
I have spoken with Microsoft’s tech support. This issue began on Saturday, March 1 and continues through March 4. A resolution to the problem is expected before mid-day on March 5.
Workarounds – You should be able to surf to http://portal.office.com and login with your email address and password. Look for Apps and Outlook in order to gain access to your mailbox.
Don’t know your password, or continue to get reset password error? Please give me a call at 502-836-1422 and we can work on this together.